This notice is effective as of January 2024.
Listing of: FACTS
WHAT DOES WELLS FARGO ADVISORS (WFA) DO WITH YOUR PERSONAL INFORMATION?
Question: Why is personal information used? Why?
Answer: Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
Question: What information is used? What?
Answer: The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and employment information
- Account balances and transaction history
- Credit history and investment experience
Question: How is this information used? How?
Answer: All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Wells Fargo Advisors chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information
Does WFA share?
Can you limit this sharing?
For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Does Wells Fargo share? Yes
Can you limit this sharing? No
For our marketing purposes — with service providers we use to offer our products and services to you (please see below to limit the ways in which we contact you)
Does Wells Fargo share? Yes
Can you limit this sharing? No
For joint marketing with other financial companies
Does Wells Fargo share? No
Can you limit this sharing? We don't share
For our affiliates' everyday business purposes — information about your transactions and experiences
Does Wells Fargo share? Yes
Can you limit this sharing? No
For our affiliates' everyday business purposes — information about your creditworthiness
Does Wells Fargo share? Yes
Can you limit this sharing? Yes
For our affiliates to market to you
Does Wells Fargo share? Yes
Can you limit this sharing? Yes
For nonaffiliates to market to you
*If your financial advisor departs WFA and joins a non-affiliated securities broker-dealer with which WFA has entered into an agreement regarding financial advisors changing firms, WFA may share with your financial advisor certain limited contact information which will be used to solicit you to join the new firm. The only information WFA will share is your name, address, email address, phone number, and account title. You may, however, opt-out of this information sharing arrangement – see financial advisor Sharing Opt-Out in the Other Important Information section below.
Does Wells Fargo share? No*
Can you limit this sharing? We don't share
To limit our sharing
- Call 1-888-528-8460 — our menu will prompt you through your choices.
- Online and mobile banking customers — sign on and from the My Profile or Profile menu, select Change Privacy Preferences or Privacy Preferences.
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we can continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
To limit direct marketing
To limit direct marketing
- To limit our direct marketing to you by mail or telephone, call 1-888-528-8460 — our menu will prompt you through your choices.
- Online and mobile banking customers — sign on and from the My Profile or Profile menu, select Change Privacy Preferences or Privacy Preferences.
Please note:
A Do Not Call election is effective for five years, or while you are an active consumer customer, if longer than five years. The Do Not Mail election is effective for three years. You may continue to receive marketing information in regular account mailings and statements, when you visit us online or at an ATM. You may also be contacted to service your account or participate in surveys. If you have an assigned client manager or team, they may continue to contact you to assist you in managing your portfolio or account relationship.
Questions?
Call 1-800-TO-WELLS (1-800-869-3557) or go to wellsfargo.com/privacy-security.
Who we are
Who is providing this notice?
Wells Fargo Advisors; Wells Fargo Clearing Services, LLC; or Wells Fargo Clearing Services, LLC, doing business as Wells Fargo Advisors.
What we do
How does WFA protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, and secured files and buildings. For more information, visit wellsfargo.com/privacy-security.
How does WFA collect my personal information?
We collect your personal information, for example, when you:
- Give us contact information
- Open an account
- Make deposits or withdrawals from your accounts
- Enter into an investment advisory contract
- Seek financial or tax advice
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes — information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply individually unless you tell us otherwise. Any account holder may express a privacy preference on behalf of the other joint account holders.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
- Our affiliates include financial companies with Wells Fargo in their name such as Wells Fargo Bank, N.A.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
- WFA does not share with nonaffiliates so they can market to you.
Joint marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- WFA does not jointly market.
Other important information
Important Notice about Credit Reporting: We may report information about your account(s) to credit bureaus and/or consumer-reporting agencies. Late payments, missed payments, or other defaults on your account(s) may be reflected in your credit report and/or consumer report.
Do Not Call Policy: This Privacy Notice constitutes Wells Fargo & Company’s Do Not Call Policy under the Telephone Consumer Protection Act for all consumers. Wells Fargo & Company maintains an internal Do Not Call preference list. Do Not Call requests will be honored within 30 days and will be effective for at least five years from the date of request. Telemarketing calls or prerecorded/artificial message calls may be made with the appropriate consent. If you do not have an account with Wells Fargo & Company, call 1-800-869-3557 (1-800-TO-WELLS) to be placed on the Wells Fargo & Company’s Do Not Call list.
Nevada residents: We are providing you this notice pursuant to state law. You may be placed on Wells Fargo & Company’s internal Do Not Call List by following the directions in the To limit direct marketing section. For more information regarding our telemarketing practices, contact us at 1-800-869-3557; PrivacyCenter@wellsfargo.com, or Wells Fargo, P.O. Box 5110, Sioux Falls, SD 57117-5110. If you would like more information regarding this Nevada law, contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; 702-486-3132; AgInfo@ag.nv.gov.
State Law: We follow state law where state law provides you with additional privacy protections. For example, we automatically treat customers with a Vermont mailing address as having limited our sharing with affiliates and nonaffiliates, unless you give us authorization.
Insurance Customers in AK, AZ, CA, CT, GA, IL, ME, MA, MN, MT, NV, NJ, NC, OH, OR and VA can request to access, correct, amend, or delete personal information related to insurance products by submitting a request to DataPrivacyMail@wellsfargo.com. We may provide your personal information to insurance support companies as needed to service your account. We may share your medical Information so we can learn if you qualify for coverage, process claims, prevent fraud, or with your authorization. We will respond to your request in 30 days. If you disagree with our response, or if we don’t respond, you may file a statement regarding what you believe to be accurate and fair information and why you disagree with our response.
Financial Advisor Sharing Opt-Out: As explained during account opening, if your financial advisor's affiliation with Wells Fargo Advisors ends and your financial advisor joins a securities broker-dealer not affiliated with Wells Fargo Advisors, you have authorized Wells Fargo Advisors to share your name, address, email address, phone number, and account titles with your financial advisor, as a usual means for your financial advisor to offer to continue to service and maintain your accounts. To withdraw your prior authorization, call 1-877-481-2766 or 704-499-6744.
Business-to-business: WFA is committed to protecting personal information that may be collected online and offline in a business-to-business context, including the personal information of individuals in their capacities as representatives of business entities that are consumers and partners. For the categories of personal data that WFA may collect and how we use it, see the Wells Fargo California Consumer Privacy Notice at Collection at https://www.wellsfargo.com/privacy-security/notice-of-data-collection/.
Wells Fargo U.S. legal entities and businesses covered by this notice
Wells Fargo Advisors; Wells Fargo Clearing Services, LLC; or Wells Fargo Clearing Services, LLC, doing business as Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC, Member SIPC, a registered broker-dealer and non-bank affiliate of Wells Fargo & Company. (Wells Fargo)
The following legal entities and businesses are not covered by this notice and have separate privacy notices:
- Wells Fargo Bank, N.A.
- Wells Fargo Investment Institute, Inc.
- Wells Fargo Advisors Financial Network, LLC
- Businesses that have provided a separate privacy notice governing specified accounts or relationships.
